General Settings Overview
Manage your account, organization, and platform preferences: from personal settings to integrations, security, and branding.
The Settings page lets you manage your account, personalize the platform experience, and control preferences. Here’s a breakdown of what you can configure.
To access settings, click your profile icon in the top-right corner of the screen.
1. Account Settings
Manage your personal profile and application preferences.
Basic Settings:
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First & Last Name: Edit how your name appears in Caplena.
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Email Address: Used for notifications, password resets, and communication.
General Information:
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Profile Created: See when your account was created.
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Last Login: Monitor your recent login activity.
Application Preferences:
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Language: Choose between English and German.
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Theme: Switch between Light and Dark mode.
2. Organization Settings
Configure company-wide preferences and billing details.
Billing Information:
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Add or update your Company Name, Address, City, ZIP, and Country.
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This info appears on all invoices.
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Don’t forget to click Save after making changes.
Organization Preferences:
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Dummy Values: Define up to 3 placeholders (e.g., -99, NULL) to exclude from billing.
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Tracking: Opt out of usage tracking for support/debugging.
💡 Note: Dummy values only apply to newly uploaded data.
You can also view your Credit Usage on this page, and export it if needed.
3. Theme Settings (Enterprise & Agency only)
Customize your Caplena branding.
Visual Identity:
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Default Logo: Upload your company logo (.JPG, .PNG, or .WEBP).
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Global Color: Set your primary platform color.
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Gradient Colors: Choose styling for reports
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Sentiment Colors: Customize colors for sentiment views.
Not included in your plan?
Theme customization is only available on Enterprise and Agency plans.
📧 Contact sales@caplena.com to upgrade.
4. API Settings
Generate and manage API keys for external integrations.
To create an API key:
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Go to Settings → API tab
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Click Generate New API Key
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Copy & store it securely — you won’t see it again
5. Security Settings
Keep your account secure with password management and 2FA.
Change Password:
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Enter your current and new password → click Save
Two-Factor Authentication (2FA):
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Add protection via:
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Authenticator App
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Phone Number
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Backup Codes
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You can set up to 3 active methods
6. Integrations
Connect external platforms for smoother data import.
View and manage all connected platforms under the Integrations tab.